Refund policy

LISTING DAMAGE, INCORRECT OR ITEM IS NOT AS DESCRIBED RETURNS:

In accordance with any statutory rights you may have under the Competition and Consumer Act 2010 (Cth), which cannot be excluded, we will replace or reimburse you for any product which has been delivered to you and is faulty or damaged. If the item is incorrect due to an incorrect or incomplete listing on our website, Martin & Pleasance will provide you with an exchange, store credit or refund and cover 100% of the return shipping cost provided that:

• The item(s) is returned within 30 days of arrival
• The item(s) has not been opened and in it’s original, sealed packaging.
• Picture of the boxed item before sending the return.

If you wish to return such a product, we request that you email us at customerservice@martinandpleasace.co.uk.